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AnyDesk may only receive sessions when Accessibility and Screen Recording permission is granted by the macOS system.
Add AnyDesk to trusted apps in order to work correctly.
|AnyDesk requires security permissions from macOS for remote input, screen recording and disc access.|
Click Configure to open macos system preferences and set permissions for AnyDesk accordingly.
|Click System Preferences to open Security & Privacy|
|1. Unlock Security & Privacy by clicking the lock.|
2. Switch to the Privacy tab.
Accessing system preferences manually
Set the permissions for AnyDesk in the Privacy Tab of Security & Privacy.
Security & Privacy is located in System Preferences on MacOS.
There are several methods to get there:
|Click the Apple menu and choose|
|Type System Preferences|
in the Launchpad and confirm with enter.
|Open System Preferences from the Dock.|
With macOS Mojave/Catalina, it is required to allow AnyDesk explicitly to control your device, you'll be prompted to do so automatically when running AnyDesk, it is however rather easy to miss this.
If this happened to you, please go to "System Preferences", "Security&Privacy", "Privacy", "Accessibility" and add "Anydesk" to your list of trusted apps.